Falcon Insurance Company

Claims Adjuster


Oak Brook, IL


Full Time

Falcon Insurance Company (“Falcon”) is a property and casualty insurance company specializing in non‐ standard automobile insurance and related products and services. Falcon is a growing company who currently writes in Texas, Illinois, Oklahoma, Arizona and Indiana with high expansion expectations. Falcon is led by a strong management team with over 75 years of non‐standard automobile insurance experience.


Reports to: Claims Supervisor


Job Responsibilities:

  • Plan and manage claim investigations, primarily handling physical damage claims in Texas and Illinois; including interviewing all involved parties through detailed recorded telephone statements, collecting/ evaluating documentation, securing evidence and conducting thorough searches using known industry databases
  • Analyze obtained documentation and evidence, evaluate coverage, determine liability and extent of damages
  • Effectively document records, update status notes, results of external information gathering and other relevant reports
  • Process payment of claims
  • Work well with others in a fast-paced environment 


  • 2-5 years’ experience handling non-standard automobile lines, preferred
  • Solid adjusting background with an understanding of policy coverage, automobile claim investigation and negligence laws
  • Possess strong customer service and negotiation skills
  • Strong organizational skills, ability to prioritize work, problem solve and make timely decisions
  • Bilingual – fluent in English and Spanish preferred
  • Texas license preferred



At Falcon Insurance Company (“Falcon”) we are committed to providing a comprehensive benefits package to ensure a healthy and balanced lifestyle.

Health & Wellness

  • 75% Company Paid Health insurance
  • 100% Company Paid Dental insurance
  • 100% Company Paid Vision insurance
  • Beneficiary and Travel Resource Services
  • Basic and Voluntary Life Insurance
  • Discounted health and wellness products and services
  • Fitness Program that provides access to more than 9,000 participating fitness centers nationwide


  • 401(k) plan with match and profit-sharing
  • Referral bonuses
  • Bonus Opportunities
  • Health savings account

Family & Community

  • Maternity & Paternity leave
  • Volunteer opportunities
  • Employee Assistance Program (EAP)
  • Company Outings

Time off

  • 100% Company Paid Short- and Long-term disability insurance
  • Paid time off (holidays, vacation, sick, personal)

Company Website: www.falconinsgroup.com

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