Falcon Insurance Company

Claims Specialist




Full Time

Falcon Insurance Company (“Falcon”) is a property and casualty insurance company specializing in non‐ standard automobile insurance and related products and services. Falcon is a growing company who currently writes in Texas, Illinois, Oklahoma, Indiana, Arizona, and Utah with high expansion expectations. Falcon is led by a strong management team with over 75 years of non‐standard automobile insurance experience.

Reports to: Claims Administrative Supervisor

Job Responsibilities:
  • Sorts and scans incoming mail for distribution 
  • Opens envelopes by hand
  • Stamps date and time of receipt on incoming mail.
  • Sorts mail according to destination and type, such as returned letters, adjustments, bills, orders, and payments.
  • Perform data processing tasks associated with claim processing
  • Identify time sensitive documents and elevate to the appropriate claims supervisor
  • Promptly route incoming mail and faxes to the appropriate claims staff
  • At least 1-3 years of experience supporting a processing center
  • Detail-oriented
  • Multi-task abilities
  • Excellent oral and written communicator 
  • Valid driver’s license
  • Bilingual – fluent in English and Spanish preferred

At Falcon Insurance Company (“Falcon”) we are committed to providing a comprehensive benefits package to ensure a healthy and balanced lifestyle.

Health & Wellness
  • 75% Company paid health insurance 
  • 100% Company paid dental insurance
  • 100% Company paid vision insurance 
  • 100% Company paid life and AD&D insurance 
  • 100% Company paid online access to doctors through the HealthiestYou app
  • Basic and voluntary life insurance 
  • Critical illness and accident insurance
  • Discounted health and wellness products and services including a fitness program that provides access to more than 9,000 fitness centers 
  • 401(k) plan with match and profit-sharing after 1 year of employment 
  • Referral bonuses 
  • Bonus opportunities 
  • Health savings account 
Family & Community 
  • Maternity & paternity leave
  • Volunteer opportunities 
  • Employee assistance program (EAP)
Time off 
  • Paid time off 
  • Floating holiday
  • 100% Company paid short- and long-term disability insurance

Company Website: www.falconinsgroup.com

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