Falcon Insurance Company

Coverage Adjuster


Remote Flexible - US


Full Time

Falcon Insurance Company (“Falcon”) is a property and casualty insurance company specializing in non‐ standard automobile insurance and related products and services. Falcon is a growing company who currently write in Texas, Illinois, Oklahoma, Indiana, Arizona and Utah with high expansion expectations. Falcon is led by a strong management team with over 75 years of non‐standard automobile insurance experience.

Reports to:
Coverage Unit Supervisor 

Job Responsibilities:
  • Plan and manage claim investigations, primarily handling physical damage claims in Texas and Illinois, including interviewing all involved parties through detailed recorded telephone statements, collecting/ evaluating documentation, securing evidence and conducting thorough searches using known industry databases
  • Analyze obtained documentation and evidence, evaluate coverage, determine liability and extent of damages
  • Effectively document records, update status notes, results of external information gathering and other relevant reports
  • Process payment of claims
  • 2-5 years’ experience handling non-standard automobile lines, preferred 
  • Solid adjusting background with understanding of policy coverage, automobile claim investigation and negligence laws
  • Possess strong customer service and negotiation skills
  • Strong organizational skills, ability to prioritize work, problem solve and make timely decisions
  • Bilingual – fluent in English and Spanish preferred
  • Texas license preferred
At Falcon Insurance Company (“Falcon”) we are committed to providing a comprehensive benefits package to ensure a healthy and balanced lifestyle.

Health & Wellness
  • 75% Company Paid health insurance 
  • 100% Company Paid dental insurance
  • 100% Company Paid vision insurance 
  • 100% Company paid life and AD&D insurance 
  • Basic and Voluntary Life insurance 
  • Discounted health and wellness products and services 
  • Fitness Program that provides access to more than 9,000 participating fitness centers nationwide
  • 401(k) plan with match and profit-sharing after 1 year of employment 
  • Referral bonuses 
  • Bonus Opportunities 
  • Health savings account 
Family & Community 
  • Maternity & paternity leave
  • Volunteer opportunities 
  • Employee assistance program (EAP)
Time off 
  • 100% Company paid short- and long-term disability insurance 
  • Paid time off 
  • Floating holiday

Company Website: www.falconinsgroup.com

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