Falcon Insurance Company

Claims Adjuster


Remote Flexible - US


Full Time

Falcon Insurance Company (“Falcon”) is a property and casualty insurance company specializing in non‐ standard automobile insurance and related products and services. Falcon is a growing company who currently writes in Texas, Illinois, Oklahoma, Arizona and Indiana with high expansion expectations. Falcon is led by a strong management team with over 75 years of non‐standard automobile insurance experience.

Reports to: Claims Supervisor

Job Responsibilities:
  • Plan and manage claim investigations, primarily handling physical damage claims in Texas and Illinois; including interviewing all involved parties through detailed recorded telephone statements, collecting/ evaluating documentation, securing evidence, and conducting thorough searches using known industry databases
  • Analyze obtained documentation and evidence, evaluate coverage, determine liability and extent of damages
  • Effectively document records, update status notes, results of external information gathering and other relevant reports
  • Process payment of claims
  • 2-5 years’ experience handling non-standard automobile lines, preferred
  • Solid adjusting background with an understanding of policy coverage, automobile claim investigation, and negligence laws
  • Possess strong customer service and negotiation skills
  • Strong organizational skills, ability to prioritize work, problem solve and make timely decisions
  • Bilingual – fluent in English and Spanish preferred
  • Texas license preferred
At Falcon Insurance Company (“Falcon”) we are committed to providing a comprehensive benefits package to ensure a healthy and balanced lifestyle.
Health & Wellness
  • 75% Company Paid health insurance
  • 100% Company Paid dental insurance
  • 100% Company Paid vision insurance
  • 100% Company paid life and AD&D insurance
  • Basic and Voluntary Life insurance
  • Discounted health and wellness products and services
  • Fitness Program that provides access to more than 9,000 participating fitness centers nationwide
  • 401(k) plan with match and profit-sharing after 1 year of employment
  • Referral bonuses
  • Bonus Opportunities
  • Health savings account
Family & Community 
  • Maternity & paternity leave
  • Volunteer opportunities
  • Employee assistance program (EAP)
Time off 
  • 100% Company paid short- and long-term disability insurance
  • Paid time off
  • Floating holiday

Company Website: www.falconinsgroup.com

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