Falcon Insurance Company

Fast Track Team Lead


Oak Brook, IL


Full Time

Falcon Insurance Company (“Falcon”) is a property and casualty insurance company specializing in non-standard automobile insurance and related products and services. Falcon is a growing company who currently writes in Texas, Illinois, Indiana, Oklahoma and Arizona with high expansion expectations. Falcon is led by a strong management team with over 75 years of non-standard automobile insurance experience. We are recruiting a strong candidate for a Claims Team Lead role.

Reports to: Claims Manager

Job Responsibilities:
• Provides support, guidance, leadership, and motivation to promote maximum team performance
• Assigns new claims to adjusters based on complexity and skill set of staff
• Ability to carry out detailed written and verbal instructions
• Detail-oriented and well organized
• Leadership skills; ability to plan, organize, delegate
• Participates in the hiring, training, evaluation, and development of the claims staff
• Knowledge of jurisdictional laws, venues and claims handling practices
• Follow best practices based on state requirements

• Bachelor's degree from a four-year college preferred
• 5+ years related experience and/or training
• Valid Texas adjuster’s license
• Thorough understanding of laws, principles of coverage, liability and insurance industry
• Strong problem-solving skills with the ability to multi-task and meet timelines
• Good written and oral communication skills to interact with all levels within the organization
• Bilingual – fluent in English and Spanish, preferred

At Falcon Insurance Company (“Falcon”) we are committed to providing a comprehensive benefits package to ensure a healthy and balanced lifestyle.
Health & Wellness
• 75% Company Paid Health insurance
• 100% Company Paid Dental insurance
• 100% Company Paid Vision insurance
• Beneficiary and Travel Resource Services
• Basic and Voluntary Life Insurance
• Discounted health and wellness products and services
• Fitness Program that provides access to more than 9,000 participating fitness centers nationwide

• 401(k) plan with match and profit-sharing
• Referral bonuses
• Bonus Opportunities
• Health savings account

Family & Community
• Maternity & Paternity leave
• Volunteer opportunities
• Employee Assistance Program (EAP)
• Company Outings

Time off
• 100% Company Paid Short- and Long-term disability insurance
• Paid time off

Company Website: www.falconinsgroup.com

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